More than a router. Wi-Fi that Alder can help manage for you.
Choose supported Alder networking for a more complete internet experience, with remote diagnostics, configuration assistance and practical Wi-Fi support for homes and businesses across Australia.
MANAGED
A supported network behind your Alder internet service.
With compatible Alder-managed equipment, our team can assist with more of the network than a connection-only ISP normally sees.
Remote diagnostics
Where supported, we can review connection and device status to help narrow down common internet and Wi-Fi faults more quickly.
Configuration assistance
Our team can help with supported settings, Wi-Fi names and passwords, guest networks and compatible configuration changes.
Firmware support
Compatible Alder-managed networking can receive supported firmware and configuration assistance during your active eligible service.
Guest Wi-Fi
Separate guest networks can be configured for visitors, customers, volunteers or other users where the environment requires it.
Security integration
Managed networking can work alongside Alder's network-level protection and Family Safe options where suitable.
One support team
Speak to Alder about the internet and supported network together rather than having to coordinate multiple vendors yourself.
Choose supported networking when you want the most complete Alder experience.
Alder can supply and configure compatible networking based on your property, users, connection speed, coverage requirements and network complexity.
You can still use compatible equipment you already own.
Bring Your Own router setups can be supported for connection settings and reasonable basic troubleshooting, but full remote management and deeper Wi-Fi support may not be available.
Better visibility gives support a better starting point.
Supported Alder equipment can connect to our management platform while your eligible internet service remains active. That helps our team understand the network state before asking you to restart everything manually.
Want Alder to help manage the network too?
Tell us about your home or business and we can recommend an internet plan and compatible managed networking approach.
Get connected with Alder →